Who We Are
- Controller: Codivox Provate Limited ("Codivox")
- Address: Remote-first company serving clients worldwide
- Email: hello [at] codivox [dot] com
- Website: https://codivox.com
What Data We Collect
We may collect:
- Contact details (name, email, company, phone) when you submit forms or email us
- Project details you choose to share (requirements, timelines, links, attachments)
- Usage data (pages visited, device/browser, approximate location, referrer) via analytics
- Cookies and similar technologies (see Cookie Policy)
We do not intentionally collect special-category data (for example, health or religion). Please avoid sending sensitive personal information unless necessary.
Why We Use Your Data
- Respond to inquiries and provide proposals
- Deliver services and manage client relationships
- Improve website performance and user experience
- Maintain security and prevent abuse
- Comply with legal obligations
Legal Bases (GDPR)
Depending on the context, we rely on:
- Consent (for optional cookies and marketing, if used)
- Contract (to provide requested services)
- Legitimate interests (security, site improvement, responding to requests)
- Legal obligation (accounting and compliance)
How We Share Data
We may share data with trusted providers ("processors") such as website hosting/CDN, analytics tools, email and communication tools, form processing/CRM, and payment/invoicing tools for clients.
We only share what is necessary and require appropriate safeguards.
International Transfers
If data is transferred outside the EEA/UK, we use appropriate safeguards (such as Standard Contractual Clauses) where required.
Data Retention
- Inquiry data: typically up to 24 months
- Client project data: duration of contract plus legal/accounting requirements
- Analytics data: per tool settings (typically 14 to 26 months)
Your Rights
If GDPR applies, you may have rights to access, correct, or delete your data, restrict or object to processing, request data portability, withdraw consent (where applicable), and lodge a complaint with a supervisory authority.
To exercise rights, email hello [at] codivox [dot] com.
Security
We use reasonable technical and organizational measures to protect your data, including access controls and least-privilege practices. No system is 100% secure, and we continuously improve.
Third-Party Links
Our site may link to third-party websites. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this policy. The "Last updated" date reflects the latest changes.